Gold standard in security.

Pinch is a personal meeting assistant that can join, record and transcribe your conversations so you can focus on being present. I make sure your team has everything they need to run a successful meeting, and any important insights are being captured and shared with the right people.

We take security extremely seriously. Through rigorous security checks, safe data storage, employee screenings and compliance with every available regulation, we can ensure the safety, stability and reliability of our platform.

Network

Our network is protected by redundant firewalls, best-in-class router technology, secure HTTPS transport over public networks, and regular audits.

Framework Security

We use leading tools and techniques to protect against common security vulnerabilities. These include,but are not limited to, Cross Site Scripting (XSS), Cross Site Request Forgery (CSRF), and SQL Injection.

Data Storage

Our servers are hosted on the Google Cloud Platform (GCP) with leading security standards, including SSAE 16, PCI DSS Level 1, ISO 9001 / ISO 27001, and many more. We use data centers based in the United States.

Access

Access to our production network is restricted by an explicit need-to-know basis, utilizes least privilege, is frequently audited and monitored, and is controlled by our Operations Team. Employees accessing the production network are required to use multiple factors of authentication.

Security Incident

In case of a system alert, events are escalated to our 24/7 teams providing Operations, Network Engineering, and Security coverage. Employees are trained on security incident response processes, including communication channels and escalation paths.

Encryption

We follow secure credential storage best practices by never storing passwords in human readable format, and only as the result of a secure, salted, one-way hash.